Effective Date: November 11th,2024
Introduction
Welcome to Sage Naturals! At Sage Naturals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
– Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing address, phone number, and payment information when you place an order.
– Account Information: If you create an account with us, we will store your username, password, and order history.
– Usage Data: This includes information about how you use our website, such as IP addresses, browser types, pages viewed, and time spent on each page.– Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track your preferences.
2. How We Use Your Information
We use the information collected for the following purposes:
– Order Processing: To process and fulfill orders, including sending confirmation emails and tracking orders.
– Customer Support: To assist with inquiries, provide support, and respond to requests or complaints.
– Personalization: To improve our website, customize your experience, and show you products you may be interested in.
– Marketing: With your consent, we may send promotional emails and updates about our products, special offers, and events.– Security: To detect and prevent fraud, abuse, or security breaches.
3. How We Share Your Information
We may share your personal information in the following situations:
– Service Providers: We work with third-party companies for payment processing, shipping, and website analytics. These providers have limited access to your information only as needed to perform their services.
– Legal Compliance: We may disclose your information if required by law or to protect our legal rights.– Business Transfers: If Sage Naturals is acquired or merged with another company, your information may be transferred to the new owner.
4. Security of Your Information
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
– Account Information: You can update or correct your account information at any time by logging into your account.
-Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any marketing email.
– Cookies: Most browsers allow you to refuse or delete cookies. However, this may impact your experience on our website.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover we have inadvertently collected information from a child, we will delete it promptly.
7. International Users
If you are accessing our website from outside Nigeria, please note that your information will be transferred to, stored, and processed in Nigeria, where our servers are located.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Sage Naturals
hello@sagenaturals.ng
+234 916 208 8888
5 Ikot Ekpene Close, Off Emeka Anyaoku Street, Area 11, Abuja, Nigeria